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Community activity

Map Errors on Site

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

StubHub Suggestions and Feedback

We love hearing from our fans and are always looking for ways to better our site for everyone. Please feel free to share your suggestions or feedback for the StubHub site in this thread!

by Community Manager Community Manager
  • 2 Likes
  • 34 Replies
  • 15434 Views

Golden Gate Park Concert, VIP Section

Today my siblings & I purchased tickets for the System Of A Down Concert on Aug 17, but we were not able to select our seats. When we got our confirmations, we all had different seats assigned.Will we be, I guess, "bound" to only these seats or would...

About Rank Levels

What are Rank Levels? Rank Levels are a fun gamification element that incentivizes participation, rewards quality, and builds your reputation in the community. Every member of the community is assigned a rank level based on how much they post, kudo, ...

by Anonymous
  • 13 Likes
  • 4 Replies
  • 15305 Views

Unpaid sale

hi its been more than a month since the event and i have not been paid. entered correct bank details, even screen recorded for proof. stubhub kept telling me that payment was processed successfully and only after chasing for countless weeks, they upd...

Buyer has not accepted ticket

What should I do if the buyer does not accept the ticket I transferred a few days ago? I sent it from a different platform and it's still showing that the buyer has not accepted when I log into my account. I used the email provided by StubHub. I am s...

  • 0 Likes
  • 5 Replies
  • 2090 Views

Why Don't I See My Listings?

My tickets are showing as listed in my account, but when I search for tickets for this event on StubHub, I don't see my own listing. My price is lower than the ones I do see, so I'm not sure why they would be filtered out. I don't know if I should tr...

by
  • 0 Likes
  • 9 Replies
  • 1662 Views

Pearl Jam - May 4 in Vancouver - transfer tix?

I bought PJ tix for Vancouver in good faith from the pre-sale on Ticketmaster - and after buying the tickets TM posted no resale or transfers. I have 8 tix (long story) and listed them on StubHub thinking I can at least send a screenshot of the ticke...

  • 0 Likes
  • 2 Replies
  • 128 Views

Incorrect Event Information

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

How to request for an event to be added

In order to request an event, you need to first click the "Sell" link on the top right-hand side of the website. Or follow this link. Type in the performer/artist/team "Bill Bellamy" for this example. Select from the drop-down menu, if available. If ...

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
Seller Services

Not seeing an event on site? Submit an Event Request!

See a map that needs to be updated? Let us know here!

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