Errors like this can typically occur when the zip or postal code is not in our address system. We can provide assistance if you reply here and let us know the city, town, state, or province details along with the zip/postal code you're trying to enter.
Please note: We're only able to assist with zip/postal codes in the US and Canada.
@em222 Zip codes and postal codes are the same for our system, so you should be able to enter the postal code if it exists in our system.
On mobile devices, you can sometimes have trouble getting the correct keyboard options to display. If this is impacting your ability to enter your address, please use our site on your mobile or desktop-style browser instead (at least until your address or payment method information has been entered).
If you still have trouble entering the postal code on our site, feel free to private message any of our moderators and we'd be happy to assist in getting that added: https://stubhub.community/t5/notes/composepage