Errors like this can typically occur when the zip or postal code is not in our address system, and I am sending you a private message to find out the specifics while keeping your personal data secure. PM's are in your Community inbox on the upper right corner of this page.
If another user comes to this thread later for assistance, they can private message me or any Community Moderator for assistance. Thanks!
@em222 Zip code and postal code are the same thing, so you should be able to enter the postal code if it exists in our system. If you have trouble entering the postal code on the site, feel free to DM any one of our moderators and we'd be happy to assist in getting that added. https://stubhub.community/t5/notes/composepage
What province & postal code are you trying to add, @Canuckhead? It is likely that we just need to add it to our records since postal codes change so often in Canada!