cancel
Showing results for 
Search instead for 
Did you mean: 
I am trying to add my address for credit card to sell tickets, and it keeps saying “City, state and zip code do not match”. I have a Canadian address. Help?
NikkiM
StubHub Alumni (Retired)
Answered! Go to solution

Re: Address error

I was happy to take care of adding that postal code for you, @Foxbat. You're all set! Try clearing your cache and cookies in order to see the changes 🙂

Reply
Loading...
WAFH24
Zamboni Driver
Answered! Go to solution

Re: Address error

could you please add Kanata Ontario K2K0H6?

 

Reply
Loading...
Fdeonara
Waterboy
Answered! Go to solution

Re: Address error

Hi, I’m also having this problem right now. Can you please add Thunder Bay, Ontario P7A 5J6? Thank you!!
Reply
Loading...
MariaA
Moderator
Answered! Go to solution

Re: Address error

@Fdeonara Sorry to hear you're experiencing issues. I will add that postal code now. If you have any further troubles send me a private message.

Reply
Loading...
Justin2
Backup Singer
Answered! Go to solution

Re: Address error

I am having the same issue, could you please add Vancouver, BC (Canada) V5X 0h3? Thank you 

Reply
Loading...
JakeK
StubHub Alumni (Retired)
Answered! Go to solution

Re: Address error

Hey @Justin2. I have added the zip code and you should be able to use that no problem. If you have any trouble from here, please send me a private message at any time.  

Reply
Loading...
ellaespino
Team Mascot
Answered! Go to solution

Re: Address error

i am also having the same problem, i am from edmonton, alberta t5x0g7
Reply
Loading...
NikkiM
StubHub Alumni (Retired)
Answered! Go to solution

Re: Address error

We definitely didn't have that in our system, @ellaespino. I was able to get it added for you! Clear your cache and cookies & try again. You should be all set! 

Reply
Loading...
sidpoonja
Waterboy
Answered! Go to solution

Re: Address error

Hello NikkiM! Hope you are well. Can you please add -

City : Toronto, Province : Ontario, Zip : M4M 0E7, Country : Canada.

I am facing the same “City, state and zip code do not match” issue when trying to purchase tickets. Thank you very much in advance!

Reply
Loading...
NikkiM
StubHub Alumni (Retired)
Answered! Go to solution

Re: Address error

Yes, I sure can! Just got that added for you, @sidpoonja. Clear your cache and cookies & give that another try. You should be good to go! 

Reply
Loading...