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Alice Cooper Tickets

I purchased 3 alice cooper tickets for $371. Concert was cancelled because alice cooper did not have enough room on the stage of the venue. I live in NY, and I do not want a credit, I want a cash refund. One of the other ticket holders, I laid out the money, is a US attorney in NY. He said that in New York Stub hub has to refund cash. I have tried to call but there is a 3 hour wait, and they don't have an email. Needless to say, I will never deal with stub hub again, I hope we do not have to go to court.