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mahernansol
Team Mascot

Change primary E-mail Address

Hi, i need to update my main email address, however there is no available option under settings tab, as indicated on some answers, can you please help me?

 

Kind Regards

3 Comments
Moderator Moderator
Moderator

Re: Change primary E-mail Address

@mahernansol - We can set that for you. A private message is on the way so we can dig in together. Thanks! 

dsj
New User

Re: Change primary E-mail Address

I need to change also.  FAQ search has an answer that say "contact us", with a link to the contact page.  Trying to do a chat to contact, gives a nifty 'this might be an anser for you" link, which takes me to the 'contact us' page.   I'm stuck in this circular redirection.  Do I really have to call someone on the phone to change my email?

Moderator Moderator
Moderator

Re: Change primary E-mail Address

Hi @dsj! Yes, we have to change your default email address from our end here, for security purposes. 

 

We're happy to help! Sending you a private message.