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valcor120
New User

Gift card not working

Have gift card and keep getting error when trying to use it

3 REPLIES 3
ashleymeissner
New User

Re: Gift card not working

were you able to redeem the gift card? i am having the same issue and no luck so far getting in touch with customer support

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gt7219b
Team Mascot

Re: Gift card not working

I am having the same issue and customer support is not responding.

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bkrane2
Waterboy

Re: Gift card not working

I am getting the same error as well. I purchased my giftcard on 6/18 as of today (6/22) I am still getting this error: GiftCard status for GiftCardID 2027 is Error.

 

When you hover or click on that red "i" icon it does nothing. 

 

I then search wide and far for help and I get this form. Great job StubHub! You are the ABSOLUTE WORST. I will just go back to buying my tickets from drifters! 

 

Screen Shot 2022-06-22 at 4.47.49 PM.png

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