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joeleduardo
Stagehand

I cant see my tickets after split app (USA/INTERNATIONAL)

Few days ago i got the email about the app's split .... so after downloading the new one (Im in norway) i cant see my tickets (USA event) and of course the USA app launch me a error... telling me that is not longer available and i should use the new one Smiley Frustrated .... my tickets are mobile tickets so now for me is not possible see my tickets in my account any ideas ?

4 REPLIES 4
Alex6
New User

Re: I cant see my tickets after split app (USA/INTERNATIONAL)

Same issue for me I am in Switzerland now and all my past orders disappeared and also a fan code for canceled events... I've spent like 5 hours on the phone with US an stlill nothing... 

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OrigGrasshopper
Stagehand

Re: I cant see my tickets after split app (USA/INTERNATIONAL)

Same situation for me in Sweden! And it’s IMPOSSIBLE to reach StubHub by phone. (I will not spend 3+ hours on hold...especially for a long distance international call.)
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TeamStubHub
Moderator

Re: I cant see my tickets after split app (USA/INTERNATIONAL)

@OrigGrasshopper @Alex6 Apologies for any frustration. For any International orders, you'll need to login on www.stubhub.ie to view them.

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joeleduardo
Stagehand

Re: I cant see my tickets after split app (USA/INTERNATIONAL)

Doesnt works!!! the apps (USA/EU) are a mess!!! and now i cant resell my tickets

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