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Lost Egift card

I bought an egift card thru Amazon for a family member at Christmas. They never received it. Amazon can't resend it due to time limitations. How can I send it to a different email address?

Re: Lost Egift card

So sorry to hear about the trouble there. Unfortunately, if the card wasn't ever claimed or entered on an account, we really wouldn't be able to do much here. The gift cards are generated through a third party and we wouldn't have any visibility into those codes. You'd need to follow up with Amazon on that one. Hopefully they can get that resolved for you.

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