cancel
Showing results for 
Search instead for 
Did you mean: 

Every time I enter in my credit/debit card, it's not being accepted and one more failure my account will be locked. I just moved and entering my new address, would that be the problem?

Rookie

Re: My credit card isn't being accepted.

Good evening. Stubhub wont let me pay basketball tickets with my CC (none of 2 valid VISA international ones), even though it already let me a week ago. Can anyone please help me??
Reply
Loading...
Moderator

Re: My credit card isn't being accepted.

@Cavi - We're happy to help and see what the issue is! I'll send you a PM now so we can figure this out. 

Reply
Loading...
New User

Re: My credit card isn't being accepted.

Hello,

 

I'm trying to purchase tickets. My card isn't being accepted. Would appreciate your help.

 

Thank you.

Reply
Loading...
Moderator

Re: My credit card isn't being accepted.

@Nowarhead So sorry to hear that! You'll definitely want to make sure that the address you are entering in matches what your bank has exactly. That may be causing the issue. Double check those details and if that doesn't work send a private message to me or any of the community moderators. We'd be happy to assist. 

Reply
Loading...
New User

Adding a credit card won’t work

Stubhub won’t let me add my credit card. My address is correct and I paid it off just so I could buy this ticket. There shouldn’t be an issue but there is. I really don’t want to miss this ticket opportunity. Please help!
Reply
Loading...
Moderator

Re: Adding a credit card won’t work

@Bhelmsss So sorry for the issues! I will PM you right now and do everything I can to help!

Reply
Loading...
New User

Re: My credit card isn't being accepted.

It takes the money out of my bank and then put the money back into my bank. Doesn’t let me purchse
Reply
Loading...
Moderator

Re: My credit card isn't being accepted.

@Cuban_Mamba Sorry for the trouble! We will send you a private message to look further into this!

Reply
Loading...
New User

Re: My credit card isn't being accepted.

I haven’t moved and it won’t accept mine. It takes it out of my account and puts it back. I have removed the card info and tried adding it again and it still won’t work
Reply
Loading...
Moderator

Re: My credit card isn't being accepted.

@Tmeth001, so sorry about the troubles! I will send you a PM to get additional info and see if I can help! 

Reply
Loading...