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Zfrank
Stagehand

Refund Not Credit

Bought my tickets before March 25, 2020 and was automatically given a credit... how to I just get a refund ?

 

It says on your website

 

"StubHub recently provided customers who purchased tickets for events in the U.S. and Canada prior to March 25, 2020 and were defaulted to a 120% credit when their event was canceled the choice to keep their credit or default to a cash refund. The election period to keep the StubHub credit closed on May 16, 2021." 

 

Please Help! Can't wait on hold for 3 hours!

3 REPLIES 3
Carolqueue
Stagehand

Re: Refund Not Credit

Following...same issue here.
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Zfrank
Stagehand

Re: Refund Not Credit

@TeamStubHub  still nothing? please let us know how we can get our refunds... must be a better system than waiting 3+ hours on the phone!

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QK1981
Rookie

Re: Refund Not Credit

Hey StubHub!

 

I also would like a refund NOT a credit that I didn't ask for!

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