Bought my tickets before March 25, 2020 and was automatically given a credit... how to I just get a refund ?
It says on your website
"StubHub recently provided customers who purchased tickets for events in the U.S. and Canada prior to March 25, 2020 and were defaulted to a 120% credit when their event was canceled the choice to keep their credit or default to a cash refund. The election period to keep the StubHub credit closed on May 16, 2021."
Please Help! Can't wait on hold for 3 hours!