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timramsay86
New User

Stubhub app, problem logging you in

Hey!
I bought 2 tickets to the bluejays game next week, and I can view them on my computer.. logged into my stubhub account. But I cannot log in to the app.. even though my password and email are the same as my pc login.

 

It just says  " there was a problem logging you in, please try later" whenever I type in my info into the app login screen.

Is there a way around this ? Would like to have the app functioning to get into the event next week

 

Thanks in advance

2 REPLIES 2
ChiTickets
Pit Crew

Re: Stubhub app, problem logging you in

For me, if i login on the app and then do the two factor authentication, I’m actually logged in even though those screens don’t dismiss themselves. If i close the login screens i will actually be logged in, even though the site doesn’t indicate that at all or redirect me to where I was in the app. Might be worth trying.
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Tweezerpants
Waterboy

Re: Stubhub app, problem logging you in

I am having the very same issue. 

 

Does anyone have a solution for this?

 

Uninstalling and reinstalling the app makes no difference.

 

Thanks

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