Hi there! We've previously relayed for you to reach out to our email@example.com team, @bzir92. They don't normally operate on the weekends but will absolutely get back to your at their earliest convenience.
I too am having the same problem, using WORKING login credentials to login to the developer portal, as instructed, yet given a "Authentication failed. Invalid username or password" error.
Besides the standard "email firstname.lastname@example.org" advice which has been given 12 billion times, and clearly has produced no response, has anyone made any progress??
Until this is fixed I am going to develope my app using SEATGEEK'S api instead.
@sharpchicity - Our apologies for the issues for you as well. We are happy to submit this feedback on over to our developers to have this reviewed as fast as possible.
@chuckfinley - Apologies for missing your post. As they are a separate team that handles the portal, they are who needs to have this addressed. The email given is the route to take to have issues such as this checked into. We will go ahead and share everyone's feedback though to have this worked on.
So sorry again for the trouble that you have been having!
Have been reaching out consistently to email@example.com as well
Can anyone assist with actual support?
Willing to do anything including traveling to the office to discuss API support with the Stubhub team.
I also need help with this. The signup flow on the website is clearly broken, either intentionally or accidentally. In any case I was hoping to implement a feature in my app to direct a significant amount of traffic to StubHub, but I am not able to even sign up for a developer account. Please let me know what I can do to make this work. Thank you.