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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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  • 19 Replies

How do I update my default address?

Login to your profile page Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

by Community Manager Community Manager
  • 18 Replies

Canadian US Bank Account ONLY

I have two US$ Canadian Bank accounts--namely a TD US$ Bank Account and a CIBC US$ Bank Account--when I sell on Stubhub in US dollars, I want a direct deposit in US$ to one of those 2 accounts--No conversion is necessary--all sales in US$---Can that ...

Trouble Adding Checking Account Information

Good Evening, Every time I try to add my banking information (checking account information) payment, I keep on receiving an error message that the account information entered is not the same, even though it is. I also receive an error message when in...

How do I change my default email address?

At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of...

by Community Manager Community Manager
  • 20 Replies

Canadian Transit and Institution Number length

Hi, I had sold tickets recently, but had the payment rejected by the bank. I believe that when I had saved my Canadian Checking account information, I had inputted a four digit transit number, and three digit institution number. When talking to my ba...

  • 2 Replies


hi, so I shared my tickets on my stubhub app with my boyfriend at a baseball game once. Now every time I buy tickets on my stubhub he somehow gets an alert even though he’s not logged into my account. Anyone know of anyway I can fix this?

  • 1 Replies
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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