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New User

BTS refund

Hi everyone, it's been almost a year now, how come BTS tour still shows as postponing? Covid hits hard in Canada and the US, I doubt they will host the concert any time soon. Why my money is still not refunded by stubhub?Any ways to get it back? Any ideas? Thanks 

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Olympian

Re: BTS refund

Hi VBJ

 

The decison to cancel and not to continue postponing an event lies with the artist and the promoter and not with stubhub.  BTS wants to do everything they can to hold onto their money so they are continuing to postpone the event rather than cancel it.  If they cancel the event then you will get a refund/credit voucher.  If it is rescheduled your tickets are good for the new date.

 

BTW, there are a number of other artists - Sheryl Crow, Jerry Seinfeld, Phil Lesh among others who have also postponed their shows with no further announcements.

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