I know everyone is frustrated as am I with the lack of information about the postponed BTS concert from May 2020. I spent $300 which I could really use to pay bills right now. I see feedback saying to contact Big Hit Entertainment but that is pretty impossible from my research so far. I bought three tickets but my exchange student had to go home to Germany so I have an extra ticket that I can't even sell!!! It would be nice if StubHub would reach out to the BTS group and get us some answers. I would rather get my money back and buy tickets when they can actually start traveling again!!
So sorry for the trouble with that postponement! Rest assured that our events team is monitoring all events and will update them as soon as possible. We're not able to predict those changes and unfortunately those details are simply out of our control. We are working hard to provide updates whenever possible, but we're still waiting for confirmation just as all affected buyers are.