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Team Mascot
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Bought on Stubhub, ticketmaster accepted, cancelled event.

I got the e-mail from ticketmaster saying that the event that i bought the tickets for were cancelled. The email said I didn't have to do anything at all,  but it said that since i didn't buy from ticketmaster the refund would go to the original ticket purchaser. I'm worrying about when or if I get a refund at all. Stubhub still says the cancelled event is TBA, but the venue clearly cancelled the event already.
anyone help pls?

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Headliner
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Re: Bought on Stubhub, ticketmaster accepted, cancelled event.

Hi Alpha

Yes you will receive a refund/credit voucher from Stubhub. However they are backed up processing all of the cancelled events. If you would like to jumpstart the refund process send a link showing the event is cancelled and not postponed by DM to one of the moderators - AllyD, NikkiM or KattW
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