I bought tickets to a show yesterday and got the email to say the tickets have been delivered. The email contained the code and a button to print. When I click the button to go to my account, I cant see any tickets and it doesn't say I have any shows listed. I find the spot to enter the code and it says it's invalid.
I think I bought the tickets as a guest but then created an account afterwards so maybe that's the disconnect? I cant work it out and nobody will answer the phone.
How can I get my tickets?