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New User
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Cancelled MLB game

The game I had tickets to was cancelled and will not be rescheduled but I haven’t gotten any emails regarding the status of the game or the coupon. It was cancelled weeks ago. I should have at least gotten an email by now. What’s going on?
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Headliner
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Re: Cancelled MLB game

Hi

 

Stubhub is way behind in processing the refund requests and recently it has been taking them about 120 days to process the request.  If you would like to try and jumpstart the process you could try reaching out by DM to one of the moderators - AllyD, Kattw or NikkiM.

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Waterboy
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Re: Cancelled MLB game

What their phone number?

 

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Headliner
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Re: Cancelled MLB game

There is not a way to directly call a moderator.  The general stubhub number is 1 (866) 788-2482

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