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Rookie

City, State, and ZIP code do not match - Canadian address

Hi,

 

I'm looking to purchase tickets but I have the "City, State, and ZIP code do not match" error message for a canadian address.

 

The address does match the one for my credit card - could a moderator please help?

 

Thanks!

2 REPLIES 2
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Moderator

Re: City, State, and ZIP code do not match - Canadian address

Hey, @ck01

 

If you're getting this error, it's most likely due to we don't have that zip/postal code in our systems just yet. All we would need to do is review and get it added. Smiley Happy I'll send you a private message now.

 

Other fans who are experiencing similar issues are welcome to send a private message to any moderator. We'll gladly help! Smiley Happy

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New User

Re: City, State, and ZIP code do not match - Canadian address

I also cannot purchase tickets due to postal code issue. Mine is T3M2H3. How quickly can this get resolved?
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