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meatballmama
Rookie

Event cancelled - tickets purchased using credits

I purchased NFL playoff tickets using a stubhub credit from a different cancelled event.  The credit didn't cover the full cost of the tickets so I had to put a small portion on my credit card.  The playoff game will not happen at our home stadium so we will be receiving a refund to "our original payment method within 10 days".  I just want to make sure that we will be refunded the full amount (stubhub credit and credit card) since the receipt only shows the $50 total on our credit card.  Thank you in advance.  

1 REPLY 1
TeamStubHub
Moderator

Re: Event cancelled - tickets purchased using credits

That is a great question. The refund will go back to the funding source used to make the purchase. So if you used a credit and partial payment, you'll receive that credit back to your account and a refund on the payment that was made. 

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