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Guest checkout but I had a StubHub account

bought tickets and checked out as a guest using my email, not remembering i have a stubhub account under that email. now i cant locate our tickets even when following the link in the email.
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here