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Cs
Rookie

Have not received my tickets and the concert is tomorrow

 
4 Comments
Moderator Moderator
Moderator

Re: Have not received my tickets and the concert is tomorrow

Hi! We first recommend checking the expected delivery date for the order.  If the date is today, the seller has until the end of the day (midnight) to deliver the tickets!  If the tickets are for UPS, though, and you have received no tracking, that could indicate an issue.

Cs
Rookie

Re: Have not received my tickets and the concert is tomorrow

Today is the date. It does say they are not ready. Midnight? Dang
Moderator Moderator
Moderator

Re: Have not received my tickets and the concert is tomorrow

We allow them the full day to upload/transfer.  Rest assured, if they do not, we will make sure we look into comparable replacements or provide you with a full refund per our FanProtect Guarantee!

Cs
Rookie

Re: Have not received my tickets and the concert is tomorrow

Midnight? Dang. Cutting it short for ordering in February