My tickets were delivered a few weeks ago and we've moved. I can't seem to find them anymore. Can I get reprints or replacement tickets?
This one you might want to call StubHub. SInce you are buying from someone else through StubHub, reprints are not always a possibility but they need to contact the seller to make that determination.
Sorry to hear about the loss but I know StubHub will take great care of you.
Definitely an unfortunate situation! With UPS, the tickets generally need to be treated like cash since we can't guarantee a seller will be able to get reprints. Always happy to look into the possibility, though. We'll send you a PM to get more information on the issue!
Any chance you can help we as well?
Apparently the tickets were delivered to the office and signed for, but never showed up at my desk = lost. So would need to get them replaced somehow, if possible.
@AkselSH - Apologies for any issues with the tickets being lost. We'll be glad to review this and look at what options we have. I'll send you a private message so we can. Thanks!