My tickets were delivered a few weeks ago and we've moved. I can't seem to find them anymore. Can I get reprints or replacement tickets?
08-17-2017 12:40 PM
This one you might want to call StubHub. SInce you are buying from someone else through StubHub, reprints are not always a possibility but they need to contact the seller to make that determination.
Sorry to hear about the loss but I know StubHub will take great care of you.
08-17-2017 02:24 PM
Definitely an unfortunate situation! With UPS, the tickets generally need to be treated like cash since we can't guarantee a seller will be able to get reprints. Always happy to look into the possibility, though. We'll send you a PM to get more information on the issue!
08-25-2017 09:17 AM
Any chance you can help we as well?
Apparently the tickets were delivered to the office and signed for, but never showed up at my desk = lost. So would need to get them replaced somehow, if possible.
09-04-2018 03:33 AM
@AkselSH - Apologies for any issues with the tickets being lost. We'll be glad to review this and look at what options we have. I'll send you a private message so we can. Thanks!
09-04-2018 07:12 AM