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Moderator Moderator
Moderator

How can I get replacement tickets if I lost mine?

My tickets were delivered a few weeks ago and we've moved. I can't seem to find them anymore. Can I get reprints or replacement tickets?

1 Solution

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Moderator Moderator
Moderator

Re: How can I get replacement tickets if I lost mine?

Definitely an unfortunate situation!  With UPS, the tickets generally need to be treated like cash since we can't guarantee a seller will be able to get reprints.  Always happy to look into the possibility, though.  We'll send you a PM to get more information on the issue!

5 Comments
Stubber
Stubber

Re: How can I get replacement tickets if I lost mine?

This one you might want to call StubHub. SInce you are buying from someone else through StubHub, reprints are not always a possibility but they need to contact the seller to make that determination.

 

Sorry to hear about the loss but I know StubHub will take great care of you.

Moderator Moderator
Moderator

Re: How can I get replacement tickets if I lost mine?

Definitely an unfortunate situation!  With UPS, the tickets generally need to be treated like cash since we can't guarantee a seller will be able to get reprints.  Always happy to look into the possibility, though.  We'll send you a PM to get more information on the issue!

Highlighted
shilabui
Umpire

Re: How can I get replacement tickets if I lost mine?

Also, if your tickets are printable, you can reprint them!

AkselSH
New User

Re: How can I get replacement tickets if I lost mine?

Hi KattW

 

Any chance you can help we as well? 

Apparently the tickets were delivered to the office and signed for, but never showed up at my desk = lost. So would need to get them replaced somehow, if possible. 

 

Thanks! 

Moderator Moderator
Moderator

Re: How can I get replacement tickets if I lost mine?

@AkselSH - Apologies for any issues with the tickets being lost. We'll be glad to review this and look at what options we have. I'll send you a private message so we can. Thanks!