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New User

How to confirm validity of tickets

I am planning to take my son to his first ever Premier League match tomorrow at Wembley.  It was a special gift for his 7th birthday.  We couldn't be more excited so, of course, I am terrified of arriving only to learn that the tickets are somehow invalid or fake.  I understand that Stub Hub guarantees the validity but I would feel much better if someone could give a level of assurance that the specific tickets we purchased are legitimate.  I've never had a problem in the past but the stakes have never involved the risk of disappointing my son on his birthday.  Any advice would be greatly appreciated.  

Moderator Moderator

Re: How to confirm validity of tickets

Hi, @c_sweetser


Purchasing from a secondary ticket marketplace can be a concern. However, no need to be with us as we do have our FanProtect Guarantee in place. Also, listings and accounts go thru many reviews and checks to help ensure you're good to go. Issues are rare to happen because of these checks but if you had any, we still can help with our guarantee. 


You are your son will have a blast at the match! 

New User

Re: How to confirm validity of tickets

Hi @c_sweetser.  How was your experience with premier league tickets?  I was going to buy some for a Tottenham game in April 2019 but the Tottenham page says that Stub hub is not authorized to sell their tickets.  

Appreciate any feedback you can share.