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Team Mascot

Incorrect Start Time

I am looking to buy concert tickets but the event start time on StubHub says 6:30pm, while the venue website says 7:30pm. I was wondering if this was a red flag or just a simple error.

3 REPLIES 3
Goalie

Re: Incorrect Start Time

You can submit a change of event time request here: https://stubhub.community/t5/Events-and-Venues/Incorrect-Map-Event-Info-on-Site/m-p/2676. Many times events change the start times later on and StubHub may not be aware of the new time and this point.

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Pit Crew

Re: Incorrect Start Time

This post is in reference to the event "Six the Musical" in Chicago, IL. at The Shakespeare Theater on 07/05/19 at 8:30 PM. This is the incorrect start time for this performance. The actual start time is 7:45 PM, of which I just sold tickets for this performance, and I am awaiting the buyer's approval on the change. Also, for this date, there is NO performance at 6:00 PM. Here is a link to the Shakespear Theater to confirm the above, so a correction can be made: https://www.chicagoshakes.com/plays_and_events/explore_season. Thank you.

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Moderator

Re: Incorrect Start Time

@Ticketman Thank you for that information! We'll make sure to pass this along to the appropriate team and ensure it is corrected! 

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