I just purchased Dear Evan Hansen tickets at the Ahmanson Theatre in Los Angeles. They are mobile tickets, but when I open them in the app, the background is black so you cannot see any QR Code, bar code, seat information, etc. What do I need to do?
Hi, @bbond1 I'd be happy to look into that for you. I'm going to send you a private message now and we can go over those tickets together to see what's going on.