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Isavet
New User

Never got an Email

Hi! I ordered a ticket a couple of days ago, but never got an email, I’ve been trying to even use the reset password section to get an email but never got that either. I made an account too, and did not get the confirmation email either. And I double checked if my email was correct. I have a concert tonight and I’m afraid if I won’t be able to go. My order number is 568700612.
1 REPLY 1
Bigbadtom
Jockey

Re: Never got an Email

Hello. Try calling 866-788-2482
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here