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Never received ticket transfer email

I received a confirmation email and an email saying my tickets have been shipped but it’s a mobile transfer & I never received an email to claim them. My event is this weekend! Help!
2 REPLIES 2
Paul
Moderator

Re: Never received ticket transfer email

I just sent you a private message. Respond there and we can look into that order together to see what's going on with that delivery.

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rtz
Waterboy

Re: Never received ticket transfer email

I have the same issue with an order, received a confirmation email and an email saying my order shipped 2 days ago and still have not seen an email to claim them. and yes I have checked my spam folder.....multiple times.

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