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Terence
Zamboni Driver

Not working with Firefox browssr

why isn't stubhub working with firefox the last few days. Only main page loads, can't sign in or see a particular show and seats

3 REPLIES 3
SeanF
StubHub Alumni (Retired)

Re: Not working with Firefox browssr

Hey there, @Terence!

 

We are sorry for the troubles with the site loading properly. Typically these strange site issues can be cleared up simply by clearing your cache and cookies, closing the web browser completely, and opening it back up to try once more. If the error persists, try switching over to another web browser such as Chrome or Safari to see if the same thing happens there, as well. We are here to help if you happen to have additional questions or concerns. Hope that helps! 


Thanks,

Sean

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KKPONOLURES
New User

Re: Not working with Firefox browssr

No, this is completely a Mozilla Firefox issue. Not only will it not open a lot of sites, it prevents all pdfs from opening. I can download PDFs but not open-also exclusively Firefox. Google chrome works fine for all of these issues

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KKPONOLURES
New User

Re: Not working with Firefox browssr

This seems to be a Firefox issue exclusively. I also have Google Chrome and it worked fine.  Firefox also blocks all PDFs now. Kind of ready to leave firefox permanently.

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