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RoosterHogburn
Backup Singer

Ready On Date is after Concert Date

Good morning,

 

I purchased tickets to an Elton John Concert a few years ago and that concert was postponed. That concert is this weekend and my "ready on" date is listed as January 31 but the concert is on January 29th. Can you help me get this cleared up?

1 REPLY 1
TeamStubHub
Moderator

Re: Ready On Date is after Concert Date

Hi there! We're sorry for the confusion. The "Ready by" date is automatically generated according to when the seller reports they will have the tickets by. Occasionally, this calculation can be a little off. Rest assured, you are guaranteed to have your tickets in time for the event!

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