Hi, how do I go about getting a refund for tickets. Do to medical circumstances I'm not able to attend. I'm requesting a full refund, how do I get this done?
You can't get a refund all sales are final. This would be true whether it is Stubhub, Ticketmaster, or any other site. Your options are to attend, give tickets to family/friend, or resell. If you choose to resell you could ask for a seller fee waiver but that menas being on a long hold until you can talk to a Stubhub CSR.