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ALM99
Waterboy

Cannot get stubhub app in my country!

I bought tickets to game 6 but cannot get my tickets because the app is not available in my country (Philippines). Please help as I am flying to Boston in a few hours!!!
Moderator Moderator
Moderator

Re: Cannot get stubhub app in my country!

So sorry for the troubles @ALM99! You can usually download the app once in the states but if you're unable to download it, you can go to the Box office next to Gate B with your photo ID and you can receive your tickets there as well! If you have any further questions, please feel free to private message me, I'm here to help!

aaronc
Team Mascot

STUBHUB APP NOT AVAILABLE IN ALL COUNTRIES

Hi,

I have bought 2 tickets to la Lakers V cavs. I am in NZ - how do I get my mobile tickets please as I cannot download the app ?

Moderator Moderator
Moderator

Re: STUBHUB APP NOT AVAILABLE IN ALL COUNTRIES

Hey there! 

 

Our apologies for the inconvenience. We will send you a private message so we can work on this together! 

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Bauii
Backup Singer

STUBHUB APP NOT AVAILABLE IN ALL COUNTRIES

I buyed tickets for a Miami Dolphins game but the app is not available in Switzerland! What i doo? Please help...

Moderator Moderator
Moderator

Re: STUBHUB APP NOT AVAILABLE IN ALL COUNTRIES

Hi @Bauli,

 

Sorry for the stress in this order! The best solution is to visit our website instead using your mobile browser, as you can access and download the tickets this way in most cases. If you still cannot locate them, I'm here to help! I'll send you a private message so we can go over your account details securely and get this resolved. Please check the envelope icon on the top right side of the Community page for my message, thanks.

Franck
Waterboy

Re: STUBHUB APP NOT AVAILABLE IN ALL COUNTRIES

I bought 5 tickets at Barclays Center, Brookyln NY. No app in France; How do I get my tickets?

Please help to fix the issue!

Moderator Moderator
Moderator

Re: STUBHUB APP NOT AVAILABLE IN ALL COUNTRIES

Hello @Franck

 

Apologies for the difficulty getting your tickets! I'll send you a private message so we can get this all resolved. Please check for my message by using the envelope icon on the top right side of the Community page, thanks!

Franck
Waterboy

Re: STUBHUB APP NOT AVAILABLE IN ALL COUNTRIES

Hello

Can you please help me to fix the issue? I still can't get the tickets that I bought on stubhub

Thanks

Henri
Team Mascot

Re: STUBHUB APP NOT AVAILABLE IN ALL COUNTRIES

Hello! I have same problem, app is not available in my country. What I can do to get tickets before the holiday trip?