I purchased concert tickets for next week. The seats that are listed on the ticket do not exist. There is no row S at the concert venue. I understand your buyer 100% policy. I want tickets for the concert. Obvisouly, something is wrong with the tickets if the seats dont even exist at the concert venue. Why do you have to wait the day of the concert to find tickets that are real?
Hey @ashmar! Sorry to hear about the confusion with your tickets. I would be more than happy to look into the issue at hand and make sure everything is good to go for the event. I will send you a private message so we can review and discuss further.