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Seller unable to deliver tickets so will I get a refund?

Hi! I bought tickets for the BTS concert and two days before I get an email saying the seller isn’t able to deliver the tickets thus getting cancelled. When buying these tickets, I used store credit for most of the tickets from their previous tour since it got cancelled. I was wondering if I would get a refund from this cancellation and if so, will it be full price and how will I get it back? Thanks!