Showing results for 
Search instead for 
Did you mean: 

StubHub's FanProtect Guarantee

Did you just buy tickets for BTS's upcoming US Tour and have concerns?


Are you waiting for your tickets to the big game?



Don't worry! StubHub's FanProtect Guarantee is here and ready to help if there are issues with your purchase. Though problems are rare, we'll gladly help and review if there are any. 


StubHub's FanProtect Guarantee states:


  • You will get your tickets in time for the event

  • Your tickets will be valid for entry

  • Your tickets will be the same as those you ordered

  • If any of these things do not occur and you comply with applicable policies and timelines, we will find you comparable or better tickets to the event, or offer you a refund or credit for use on a future purchase

  • If the event is canceled and not rescheduled, you will get a refund


Reach out to any of our moderators thru private message if there are problems with your purchase.


We are always happy to help our amazing fans!