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Connor
New User

Ticket order confirmed but still haven’t received my tickets !

I purchased tickets for The American on Dec. 15th ~ it says my tickets are ready, but I never received another email with a link to get the tickets. How do I get my tickets????
6 Comments
Moderator Moderator
Moderator

Re: Ticket order confirmed but still haven’t received my tickets !

Hi @Connor,

I'm sorry to hear you haven't found your tickets yet. I'll PM you to get your account information so that we can work on this together.

Zyksyke
Waterboy

Re: Ticket order confirmed but still haven’t received my tickets !

I'm dealing with same issue. Email said they've been sent yet no link anywhere. Please help. Alabama vs oklahoma dec 29.
Moderator Moderator
Moderator

Re: Ticket order confirmed but still haven’t received my tickets !

Hi @Zyksyke,

I'm sorry you're having the same issue, I'll PM you to get your account information so that we can get this figured out.

Zyksyke
Waterboy

Re: Ticket order confirmed but still haven’t received my tickets !

Thank you. It would be much appreciated.
Sarapc31
Waterboy

Re: Ticket order confirmed but still haven’t received my tickets !

I am having the same problem. Account was charged but haven’t received the email. How can I cancel?
Moderator Moderator
Moderator

Re: Ticket order confirmed but still haven’t received my tickets !

Hi @Sarapc31,

 

I'm sorry you're still waiting on this delivery, and more than happy to help! I'll send you a private message to gain your account details, so please check for my message using the envelope icon on the upper right-hand side of the page. Thank you!