I'm sorry to hear you haven't found your tickets yet. I'll PM you to get your account information so that we can work on this together.
I'm sorry you're having the same issue, I'll PM you to get your account information so that we can get this figured out.
I'm sorry you're still waiting on this delivery, and more than happy to help! I'll send you a private message to gain your account details, so please check for my message using the envelope icon on the upper right-hand side of the page. Thank you!