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Tickets not delivered as promised

I ordered tickets to the Seattle Huskies game with the promised delivery date of November 15. However, they weren't delivered as promised. How do I contact customer service and how do I get replacement tickets or a refund?
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Moderator Moderator

Re: Tickets not delivered as promised

@HuskyFan So sorry to hear you didn't get those tickets! I'd be happy to help as any tickets not delivered are covered by our FanProtect Guarantee I'll send you a private message now and we can go over the details.