I ordered tickets through Stub Hub; the listing says they will be delivered tomorrow, but I have not gotten an email with a tracking number yet. Is there any way to get that information so I can be sure they will arrive in time?
08-06-2018 07:20 PM
I can definitely look into that with you. We'll usually send out an email with the tracking number in it to help track the package. I'm going to send you a private message now and we'll go over the details together to track those tickets down.
08-06-2018 08:06 PM
Hi Paul -
I am responding to this thread because I am having a similar issue. I purchased tickets for a customer to Life is Beautiful this weekend and the tracking hasn't been updated, but I just received 2 of them (still says "we are working on it" on the Stub Hub site).
I haven't received tracking for any of the other tickets and the customer I purchased them for is asking when they will receive them. Do you think you can look into this for me and let me know what I can do? 2 of the tickets are set to go out today, and 3 more are set to go out tomorrow. The 2 I received today still show as Friday delivery (happy they came in early! but wanting to make sure the others get my customer on time .
Let me know, thank you!
09-20-2018 01:47 PM
09-21-2018 07:41 AM
Apologies for the troubles @jboz42! If you private message me the email address & zip code on your account, I'm happy to take a look into this for you so we can get your tickets to you!
10-02-2018 08:45 PM