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sg
New User

Unable to Redeem Gift Card-Code isn't not working

I have 2 gift cards. I was able to enter one with the information and code, however, the second keeps telling me to the other code does not match the card number. I don't understand why I can't use this second card. It was a gift for $50 and seemingly just a piece of $50 plastic because it will not accept the codes. I am frustrated, as I am trying to book a sporting event while on vacation.

3 Comments
Moderator Moderator
Moderator

Re: Unable to Redeem Gift Card-Code isn't not working

Hey there, 

 

Sorry for the issues. We are going to send you a private message in just a moment to get some more information regarding this. 

 

 

Thanks!

Sean

jgilmore
New User

Re: Unable to Redeem Gift Card-Code isn't not working

Hi, I am having the same problem with my 50$ gift code. I am entering the right information, but it keeps saying that the code does not exist, even though I have never used this code.

Moderator Moderator
Moderator

Re: Unable to Redeem Gift Card-Code isn't not working

@jgilmore - Happy to help you on this as well. Keep an eye on your private messages as well. I'll be sending you a message here shortly!