I have 2 gift cards. I was able to enter one with the information and code, however, the second keeps telling me to the other code does not match the card number. I don't understand why I can't use this second card. It was a gift for $50 and seemingly just a piece of $50 plastic because it will not accept the codes. I am frustrated, as I am trying to book a sporting event while on vacation.
Same issue here - recieved my gift card about a year ago, and am getting errors when trying to enter the code. Any help would be appreciated.
11-28-2018 10:18 AM
I'm glad I'm not the only one. My sister bought be a gift card for 50 for Xmas and it's not recognizing the code. Trying to buy baseball tickets, how can I rectify this?
01-10-2019 08:43 PM
Hey there @RaysFan! We're sorry that you are having some trouble adding the gift card to your profile. Is this a physical gift card that you purchased from a retail store?
01-10-2019 08:50 PM