Hello there, @trentdaddy!
Will you please confirm if you are entering the bottom number on the left-hand side of the card & the scratch-off pin? You will not be entering the code directly under the barcode 🙂
I'm having the same problem.
I'm entering card number on the lift and scratched off pin on the right. It was a Christmas gift with a Gift Card Activation Receipt from purchase.
Hey there @Scotty73,
So sorry for the difficulties! I am happy to help and will send you a private message so I can get your account and gift card details. We'll get this figured out together! Thanks.
I'm glad I'm not the only one. My sister bought be a gift card for 50 for Xmas and it's not recognizing the code. Trying to buy baseball tickets, how can I rectify this?
Hey there @RaysFan! We're sorry that you are having some trouble adding the gift card to your profile. Is this a physical gift card that you purchased from a retail store?
I am having the same issue as everyone else! I was given a giftcard with the receipt and I'm getting an error message when trying to redeem it