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I have 2 gift cards. I was able to enter one with the information and code, however, the second keeps telling me to the other code does not match the card number. I don't understand why I can't use this second card. It was a gift for $50 and seemingly just a piece of $50 plastic because it will not accept the codes. I am frustrated, as I am trying to book a sporting event while on vacation.

Stagehand

Re: Unable to Redeem Gift Card-Code isn't not working

Hello, I have 6 x $50 gift cards and none of those works. Can you help me out? 

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Moderator

Re: Unable to Redeem Gift Card-Code isn't not working

Hey @exboba I'm happy to help you out! I will private message you now to further assist!

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Backup Singer

Re: Unable to Redeem Gift Card-Code isn't not working

Hi - I have a $100 gift card and the code is not working. Can you please help?

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Moderator

Re: Unable to Redeem Gift Card-Code isn't not working

Hello @aeperel! We're sorry for the issues. Not to worry, we're happy to help. 

 

Sending you a private message so we can look further into this for you. 

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New User

Re: Unable to Redeem Gift Card-Code isn't not working

I am having the same issue as everyone else, please help it says my gift code is invaild

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Moderator

Re: Unable to Redeem Gift Card-Code isn't not working

Hello there, @trentdaddy! 

 

Will you please confirm if you are entering the bottom number on the left-hand side of the card & the scratch-off pin? You will not be entering the code directly under the barcode 🙂

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Waterboy

Re: Unable to Redeem Gift Card-Code isn't not working

I'm having the same problem.

 

I'm entering card number on the lift and scratched off pin on the right.  It was a Christmas gift with a Gift Card Activation Receipt from purchase.

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Moderator

Re: Unable to Redeem Gift Card-Code isn't not working

Hey there @Scotty73,

 

So sorry for the difficulties! I am happy to help and will send you a private message so I can get your account and gift card details. We'll get this figured out together! Thanks.

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Zamboni Driver

Re: Unable to Redeem Gift Card-Code isn't not working

I am having the same issue as everyone else! I was given a giftcard with the receipt and I'm getting an error message when trying to redeem it

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Moderator

Re: Unable to Redeem Gift Card-Code isn't not working

Hey there @bclements1091

 

I will send you a private message in just a moment so we can get this issue resolved. Thanks! 

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