cancel
Showing results for 
Search instead for 
Did you mean: 
Shee
Waterboy

Where is my refund?

As many others have asked… where is my refund?
I was notified on 20 Dec that event cancelled in NYC. Refund requested. Still not received. Please advise
4 REPLIES 4
TeamStubHub
Moderator

Re: Where is my refund?

Hey there! @Shee. So we can dig into this deeper, can you please verify the email address and zip/postal code on your account?

Reply
Loading...
Shee
Waterboy

Re: Where is my refund?

sheenamckeown@yahoo.co.Uk
PR99EE
Reply
Loading...
rfurey
Stagehand

Re: Where is my refund?

i agree this is not being handled properly by stubhub and just posted my own similar story

 

Reply
Loading...
jhfws
Pit Crew

Re: Where is my refund?

Same situation here.  My event was on Dec. 21.  It was cancelled, and I requested a refund on Dec. 22.  Today is January 24, and no refund received.  This is what I would expect from buying tickets from some guy in the parking lot.  Not what I would expect from Stubhub.  Any moderator want to comment??

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here