Where is my refund?

[Shee]

As many others have asked… where is my refund?
I was notified on 20 Dec that event cancelled in NYC. Refund requested. Still not received. Please advise

[TeamStubHub]

Hey there! @Shee. So we can dig into this deeper, can you please verify the email address and zip/postal code on your account?

[Shee]

sheenamckeown@yahoo.co.Uk
PR99EE

[rfurey]

i agree this is not being handled properly by stubhub and just posted my own similar story

[jhfws]

Same situation here.  My event was on Dec. 21.  It was cancelled, and I requested a refund on Dec. 22.  Today is January 24, and no refund received.  This is what I would expect from buying tickets from some guy in the parking lot.  Not what I would expect from Stubhub.  Any moderator want to comment??