Wrong email address on order

[Bake114]

Checked out as a guest and the email address was entered wrong. Please help. Don't know how to get the tickets

[Bake114 · Accepted solution]

Reached customer service and they stated they corrected the email address after being on hold 2 hours.

[Shyke89]

Did you ever receive your order?

[anarc17]

I have the same issue! I've been on the phone for over an hour and still waiting!

[jh23]

Same thing just happen to me. Looks like I have to wait on the phone for someone to pick up the call. Estimated wait 3 hours! Good grief! 

[lucasbrockhoff]

Whats the Phone number?

[LindseyKay]

What is the phone number to get a hold of them?

[Jaxx012]

What is the answer to this?

[TeamStubHub]

If you're experiencing this issue, you'll need to follow up directly with one of our community moderators or on the phone with our agents at 866.788.2482, since it requires some account info to resolve. Essentially our agents will need to follow up with the seller and ask them to send the tickets to the correct email address. 

[laurenmurray]

I was only on hold for a few minutes and the women who helped me was awesome!

Thank you!