Buying and Purchased tickets
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Locating Guest Account Tickets with Access Code

To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...

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by Moderator Moderator
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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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What happens if events are postponed or rescheduled?

We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...

by Community Manager Community Manager
  • 28 Replies

What is the solution

I bought a ticket for a match, but it did not arrive on the e-mail, and I do not find a way to contact technical support. What should I do? I do not have time because my travel date is tomorrow.

FIFA World Cup 2022

I bought two tickets for a certain game in FIFA World Cup. I have got an email of a ticket transfer containing one ticket only. Is it an error or a problem or what??

Where are my tickets

I purchased tickets to a college football game on 10/29/22, the game is this Saturday every time I enter the code to get tickets it says invalid code, how do I get my tickets

Mobile tickets selling

If I bought tickets on stub hub but the delivery date for the mobile tickets isn’t until the date before the event and I haven’t yet received them, how do I go about re-selling them if I no longer need them?

Guest Account tickets to Stubhub account

Hi there,i bought tickets with a guest account but didn‘t noticed that i have a valid stubhub account. Is there a possibility to get the tickets to the stubhub account? I can‘t find a possibility to put in my access code.Thx!

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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