Buying and Purchased tickets
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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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StubHub's FanProtect Guarantee

Did you just buy tickets for BTS's upcoming US Tour and have concerns? Are you waiting for your tickets to the big game? Don't worry! StubHub's FanProtect Guarantee is here and ready to help if there are issues with your purchase. Though problems are...

Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

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Ticket delivery delays

Purchased tix 8 days in advance of event. Called next day as no email confirmation was received. Rep assurned me all was okay and I would receive tix transfer soon. Day before event I call back and agent assures me that the order is fine and tix will...

buying single ticket

tried to buy a ticket to uconn vs villanova game sat 1/20/17; it would allow me to buy 2 tickets, but if i changed it to 1 ticket which is what i want, would say not available. unfair, should be available to all. UCONN fan.


ORDER # 223723615 Says tickets will be ready to print or download on Thursday, Jan 1/11/2018. It is now Jan 12th day of the show and tickets are still not ready. Can someone please help? Thanks. Zac

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