Buying and Purchased tickets
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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

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Festival

This is my first time purchasing tickets on Stub hub so I don’t know what to expect. The festival I’m going to is in less than a month and I must leave by early Wednesday morning June 13th. However my tickets are still saying they haven’t even shippe...

Mobile tickets

Help! No seats numbers on my mobile tickets. Show is tonight. Email just says ‘seats will be together’ What do I do??? Any help appreciated!!!!!

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Dave Chappelle- Incorrect Rows

Hey guys, there are a number of tickets for Dave Chappelle in NJ that list rows that do not exist for this venue. There are sections where row 6 is the first row in the section as per the venue, but I see rows 2, 3, and 4 on some listings in the sect...

No price on ticket

I don’t see a price on the physical ticket. I am worried that it is fake! Also stubhub said I would be in row 15 but I am in row 14. (This is actually wonderful but I am just worried this may be a fake ticket). How can I check to make sure it isn’t?

TBD

Hello, I plan to purchase tickets for the Harry Potter and the Cursed Child in NYC. I found a mobile ticket that would work price wise. My question is the date is for 6/27 but it has TBD for the time. What does this mean? It is for Part 1 and 2, and ...

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