Buying and Purchased tickets
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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

by Community Manager Community Manager
  • 96 Replies

NY Comic Con

I bought (2) 4 day passes for NY Comic Con and received a separate pass for each day. I subsequently bought another 4 day pass and received only one pass clearly marked "Thursday". Stub Hub reached out to the seller who claims it is good for all 4 da...

TICKET ERROR - #217353027

I purchased tickets for the Nickelback/Daughtry/Shaman's Harvest Concert that took place on 9/16/17 at Usana in Utah. The tickets stated that the start time for the event was 8:00 p.m. However, that was an error. The start time for the event was real...

Buying tickets

I want to buy tickets but the only option I get is adding a adress to ship them to. I want no shipment because I'm already in the states and I live in belgium, so I can't pick them up. Can you still download them after you entered a shipping adress, ...

  • 1 Replies

Zero $

Hi, I just bought football tickets. I would like to know if its normal that on the tickets, the price written is 0$... Thanks

  • 2 Replies