Buying and Purchased tickets
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Buying Tickets - FAQ

StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...

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StubHub's FanProtect Guarantee

Did you just buy tickets for BTS's upcoming US Tour and have concerns? Are you waiting for your tickets to the big game? Don't worry! StubHub's FanProtect Guarantee is here and ready to help if there are issues with your purchase. Though problems are...

Ticket & Delivery Concerns - FAQ

Tickets Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare. Q: The name is d...

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How do I get my mobile transfer tickets?

To view your mobile transfer tickets, you'll need to accept a ticket transfer to view them on your mobile device. 1. When they're ready, we'll send you an email letting you know to either: Check your email for a transfer offer from Ticketmaster or th...

by Moderator Moderator
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Why was I able to buy Garth Brooks tickets today on stub hub when others said they could not get them on ticket master? I checked the event and noticed it said buy ticket master only and they will reopen the sale later this weeks. Are my tickets legi...

Are my tickets legit?

I bought tickets using mobile transfer for the first time a few weeks ago. Never done this before. Only tickets I'm used to are movie tickets bought in person and speeding tickets received in person. Not as nervous as I was a few weeks ago but with t...

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Ticket delivery question.

Bought two tickets to a concert. They say they will be tranferred the day of the show. Is that concerning? I've never seen such a late delivery listed. Usually it is the day before at the latest. Some of the tickets on sale for this event show a tick...

by rabay
  • 1 Replies

Can't Access Tickets

Help !I purchased Celtics tickets for my son months ago for tonight's game. I got the email yesterday to accept the tickets but the link says there is no server.Panicked Mom

No Apple Pay option on app

Trying to purchase tickets on the app. When I get to the choose payment options screen it does not give me the option to use Apple Pay. Has anyone had this problem? Do I need to change a setting somewhere? When I go to add payment option it’s not the...